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Here’s How To Fix Instagram Video Call Not Working 2022 on Android & IPhone

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Fix Instagram Video Call Not Working

Fix Instagram video call not working: Instagram provides a prominent feature called video chat through its direct message tool which is Instagram direct. The video chat is real-time and user-friendly which allows you to connect with your friends and followers who are already on Instagram for iOS or Android. Instagram video chat can fail for some users due to many reasons, some of which can be a server failure, using an older version of Instagram, app crashing due to RAM overflow, etc.

But we believe any technical error can be solved by patiently following a few easy tricks and that’s what we’re here for. In this article, we will provide you with detailed information with step-by-step tricks through which you can solve this issue quickly and easily both for Android as well as iPhone/iPad users, along with this you can also check out the best insta bio ideas to make your posts, stories or reels engaging.

Reasons for Why is Instagram Video Call Not Working

First, let’s see what can be the possible reasons behind your Instagram video chat not working then we can follow up with the solutions. Here are the reasons:-

  • If you are having a very poor or unstable internet connection (Data or Wifi).
  • In case the person that you want to call doesn’t follow each other on Instagram.
  • If you have missed out on giving the necessary permissions like the camera, microphone, etc.
  • Accidentally enabled mute notifications on Instagram.
  • If Instagram has stacked a lot of unnecessary data and junk files it will turn into corrupt files which will hinder
  • Instagram from working smoothly.
  • Lastly, if Instagram is experiencing a server down all over

10 Effective & Quick Ways on How to Fix Instagram Video Call Not Working on Android & iPhone

By using the below nine methods mentioned, you will be able to easily fix Instagram Video Chat/Calls not working on android /iphone. Let’s have a look without wasting any more time! 

  1. Check Your internet data and wifi connection
  2. Make sure to Follow & Connect on Instagram
  3. Check for new Instagram updates
  4. Allow camera and microphone permissions
  5. Enable push notifications for Instagram App
  6. Clear Cache and Junk Storage Data
  7. Remove recent apps to clear junk data struck up in the RAM
  8. Restart Instagram
  9. Re-Install Instagram
  10. Instagram Help Support

Let’s see a detailed explanation for these ten methods to help you solve your problem in no time.

Check Internet Connection to fix Instagram Video Chat Not Working in Android?

Try troubleshooting your internet connection. Internet strength is very essential since video calls consume more data and require a solid active connection. You will have a hard time listening and talking to each other otherwise. It is recommended that you ask the other person to check their internet connection as well.

You can start by checking your Wi-Fi router, reconnecting your mobile connection, and also you can use a third-party app to check the speed of internet usage. You can try the following:-

  • Turn the wifi switch off from the switchboard, wait for a few seconds and turn it on again.
  • Turn off and on your data connection on your mobile by scrolling down the top bar.
  • Try switching SIMs for data connection if you have internet in both, in case you have the internet from one of the SIMs running slow.
  • Turn the Airplane mode option on and then switch it off again after some time to fuel up signal strength.

turn on airplane mode

Try checking if your Internet plan is over and recharge your plan accordingly. Bad weather can also be a reason for poor Wi-Fi internet connection.

However, Instagram and its features can keep crashing due to a lot many reasons including poor Internet connection or wifi, so have a look at our Fix Instagram Keeps Crashing guide to get detailed & needful information to solve them.

2nd Method: Make sure to follow each other

Like any other application, Instagram has its own set of rules. People need to follow each other to have a video chat as an option other than a direct message in their DM section. If you follow somebody the person also has to follow you back in order to allow you guys to video call each other. The following are the steps:-

  • Check your Followers’ list and ensure whether the person you intend to video chat with is present there or not.

check followers list

  • Next, to check whether they follow you or not, open their profile and check your name in their Following list.

check the name is in following list

3rd Method: Check for new Instagram updates

Another reason why you are facing problems in Instagram video calls can be using an old and outdated version. If any software update is pending or it was started but got paused due to poor connection it causes applications and their features to lag, crash or close forcefully.

We are lucky that the development team of Instagram always comes up with new updates in order to fix bugs and ensure smooth application performance. Hence, always check for new updates and make sure to use the latest version of Instagram to experience smooth functionality of features. Here’s how to check:

For Android Users:-

Step 1- Open Google Play Store from your home screen on Android.

open google play store on android

Step 2- Next, click on your emoji and then select Manage Apps and Devices to check if any update is available or not.

select Manage Apps and Devices

Step 3- Then you will have to click on the Updates available option to start installing the pending update.

choose updated available option and check

Step 4- Click on Instagram to check for updates. If it shows Update, click on it since pending updates are available, if it shows Open, then you’re lucky there is no pending update.

update instagram app on android

For IOS/iPhone/iPad Users:

Step 1: Tap on the App Store icon from the home screen of your IOS device.

open app store

Step 2: Click on Apps from the bottom bar to reach the applications on your device.

click on apps option

Step 3: Choose Instagram from the list and then check if any pending update is available.

update and open instagram app

Step 4: Click on the update button beside your application to start updating the latest version.

For more updates on Instagram like insta captions, how to resolve Instagram errors, and more can be fixed by us through our informative articles on the Instagram app. 

Fourth Method: Allow camera and microphone permissions

Whenever we open Instagram, it asks for a series of permissions to access your microphone, camera, photo library, contacts, etc. Hence, if anyhow you miss out on giving the camera and microphone permissions you will not be able to video chat on Instagram.

Hence make sure to check them and turn the ones on that you have missed mistakenly. Let’s see how it can be done on android devices using this link – Fix Unable to Access Camera in Instagram

For iOS/iPhone/iPad users:

Step 1: Click on the Settings icon from the home screen of your IOS device.

open settings app

Step 2: Scroll down your device and find Instagram from the list and tap upon it.

Step 3: Turn on the necessary permissions according to your choice, especially the camera and microphone which are the two main features you need for a Video Call.

turn on camera and microphone permissions

5th Method- Enable push notifications for Instagram App

If your Instagram notification bye is turned off then you will not be notified of any incoming video calls. Hence, you need to enable push notifications in order to smoothly receive incoming video call notifications. Along with this you should also refer to Quick Fixes for Instagram Notifications not working.

Step 1: Open your Instagram profile and tap on the hamburger option(three horizontal lines) in the top right corner to reach the settings of your application.

tap on three horizontal lines icon on insta

Step 2: Click on Settings to check out the necessary details.

tap on settings option in instagram

Step 3: Now, you will have to click on the Notifications option from the list to enable push notifications.

Step 4: Scroll down to the Video chats section, deselect any other option and select From Everyone to get notified of incoming video calls from everyone without fail.

enable from everyone option

6th Method: Clear Cache and Junk Storage Data

Cache memory or cache files are small bits of information that get stored in the memory of your device whenever an application is being opened and used.

Sometimes excess cache gets corrupted resulting in the app malfunctioning. Hence, cache and data memory clearing can free up unnecessarily occupied storage from the device’s memory resulting in all the features functioning smoothly including Video Chats. Let’s see how?

For Android users:

Step 1- Tap on System Settings, then click Apps and choose Instagram.

Step 2- Click on Clear Data and clear your cache and data.

For IOS/iPhone/iPad users:

Step 1: Click on the Settings option from the home screen of your IOS device.

Step 2: Next you will have to choose the General section in order to check out the general settings of your device which includes storage.

Step 3: Click iPhone storage from the list to check out the amount of necessary and junk files built up in your storage.

Step 4: Select the Instagram application from the list to clear its junk files and cache memory.

Step 5: Now Finally, you will have to choose the option of offload app to remove the junk and cache data built up in order to ensure smooth app functionality.

7th Method: Remove recent apps to clear junk data struck up in the RAM

If too many applications are kept open in the background, it consumes a lot of RAM space and hinders the functionality of the various Instagram including video chats.

Hence, removing recent apps is the best solution because it stops all the applications happening in the background thereby preventing cache memory from getting stacked up unnecessarily, thus fastening and allowing all the features to work properly and also saving battery. Here’s how?

For Android Users:

Step 1- Click on the Hamburger (3 horizontal lines) option from the bottom bar of the home screen of your Android device.

Step 2- Click on the cross button in a circle option and all the background applications will be cleared.

For IOS/ iPhone/ iPad Users:

Step 1- Drag the bottom white bar from left to right or double-tap the home button of your iOS device to show the recent applications that you have reached.

Step 2- Scroll away from all the recent applications to clear the RAM of the junk files built up due to the applications running in the background.

Must Check: Fix Instagram Couldn’t Refresh Feed Error

8th Method: Restart Instagram

If you have installed the latest version and still your Instagram video chat is showing problems then the best solution is to restart your application. For this, you need to close and reopen your Instagram all over again.

This will delete any excess or pending junk files from getting stored up in your RAM and will ensure smooth video chatting. This is a continuation of the previous step where you will just have to clear the recent Instagram application and reopen it.

9th Method: Re-Install Instagram

If you have tried everything and still your Instagram video chat is crashing then it is recommended to delete the app and reinstall it all over again.

Deleting the app will ensure deleting existing corrupted data and not personal data, hence in turn this will improve the app’s performance and ensure you don’t face any problems with your video chats.

Check out 10 Best & Quick Approaches To Fix Instagram Not Working On Wifi 2022 Android & iPhone.

For Android users:

Step 1: Long press the Instagram icon from the home screen of your Android device and click the uninstall option that comes in the drop-down list that follows to uninstall your application.

Step 2: Click on the Google Play Store from the home screen of your Android device to reinstall Instagram.

Step 3: Next you will have to type Instagram on the search bar and click the install button next to it to download your application.

For iOS/ iPhone/ iPad users:

Step 1: Long press the Instagram icon from the home screen of your iOS device till it shakes.

Step 2: Next you need to click on the option delete app from the drop-down list that follows to delete or uninstall your application.

Step 3: Finally, in order to reinstall Instagram click on the app store application from the home screen.

Step 4: Then type Instagram on the search bar and click on the install button next to it to re-install your application.

10th Method: Instagram Help Support

If none of the above methods work then you will have to contact Instagram help support as your last resort because there can be some bug error with your application that you won’t be able to solve by yourself. The Instagram help support executive may have some expert hands for you to rely on. Here’s how you approach it.

Step 1: Click on the hamburger option in the top right corner of your Instagram profile and select the settings option.

open settings app

Step 2: Scroll down and choose the Help option in order to register the problem you are facing.

click on help option

Step 3: Tap on the report a problem option to write the specific details about the issue that you are facing from Instagram.

tap report a problem

Step 4: Finally, you will have to report the problem by giving a proper description along with a respective image and submit it so that the respective development team can have a look into it and do the needful to help you get out of the issue at the earliest.

explain and submit

Also See: Fix Instagram Won’t Let Me Post

FAQs on Why is my video call not working on Instagram

1. How do i fix Instagram video chat not working?

In order to fix your Instagram video chat not working first, you need to check all the methods explained on our page.

2. Does Instagram video call have a time limit?

No, there is no time limit to Instagram video chats, you can talk as long as you wish to.

3. Are Instagram video calls safe?

Instagram messages and video calls are end-to-end encrypted from the moment you send it from your device to the moment it enters the receiver’s device, nobody can hear or watch whatever is sent including Facebook itself. But again safety is in your own hands depending upon the people whom you choose to video chat with, let your guts help you with that.

4. Does Instagram video call have filters?

Instagram is super fun and yes you can apply filters in Instagram video chats too. For this, you just have to click on the effects option which is placed in the lower right corner of the video chat screen on Instagram.

5. Why is Instagram video call minimize not working?

Instagram video calls can be minimized by clicking on the symbol which shows a square within a square placed on the top left corner of your video chat screen. Video chat minimizer was a feature that was put on Instagram later on. If your Instagram is not updated to the latest version you are not likely to get that feature hence updating your app.

Conclusion on How to fix Instagram video call failed iphone error?

Wrapping everything up, we hope that we could make your day and could help you out in the best possible way we could to fix Instagram video call not working issue. If you have any better ideas and feasible solutions please feel free to let us know, we’d love to hear from you. For more such easy tips and tricks on various topics like hiding insta story visible to only one person, etc. make sure to stay tuned at newsozzy.com. Take care!

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